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Flexibility is our moniker. Services and Tools are our products.
We call it Service Advantage - a suite of services and tools from which we configure a program that is most effective
for you. Here's how we'll work with you to bundle tools and services into a custom program:
- We listen very carefully to your objectives and requirements
- We offer our expertise
- Together we configure a customized package of tools and services for you
We can administer your service configuration several ways.
- A dedicated team of agents located in our offices
- On-site agent(s) at your office(s)
- Online tool of choice
- A hybrid configuration
All service configurations are supported by 24/7 Advantage, giving you telephone and online access to fast, accurate and personalized, after-hours service.
Service Advantage Travel Planning and Reservations
High touch, high tech, user-friendly and rock solid. Service Advantage tools are designed to provide personalized services for managing business travel.
They also provide corporate travel managers with real-time access to management tools they need. Most importantly, you can be confident that your program
will operate flawlessly and comply within your travel policy guidelines.
24/7 Advantage
Plans change, things happen. Our proprietary after-hours Emergency Service is available 24/7 to handle the unexpected, quickly
and efficiently. 24/7 Advantage is a professional service that provides:
- Priority attention from experienced travel specialists
- Direct access to traveler profiles and existing reservations
- Compliance with your corporate travel policy
Quality Advantage
Our quality control system is the best in the industry and our commitment to quality improvement ensures that our technology will always be
on the cutting edge. We deliver the highest possible standards for:
- Accuracy and completeness of each reservation
- Compliance with your corporate travel policy
- Management of unused, non-refundable tickets
- Application of corporate discounts
- Complete transactional documentation
International Advantage
Because business has no boundaries, ATM navigates the entire globe for you. International Advantage provides global support services, including:
- Global partners in over 150 countries
- Passport and visa assistance to help you secure critical documentation
- Travel Advisors that alert you to global issues and developing world events
- International Rate Desk Specialists to verify best possible pricing
- VIP services, including: transportation, translators, guides, dinner reservations and more
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